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Privacy Policy

Last Updated: 3rd March 2026

1. Introduction

Welcome to VENTUR HQ LTD ("Ventur," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

It is important that you read this Privacy Policy alongside any other privacy notices we provide on specific occasions so you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and is not intended to override them.

2. Who We Are

Company Name: VENTUR HQ LTD
Company Number: 15870057
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

If you have any questions about this Privacy Policy or our data practices, please contact us at:
📩 Email: [email protected]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us first.

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data – Name, title, username, and similar identifiers.
  • Contact Data – Email address, phone number, billing address.
  • Financial Data – Bank account and payment card details.
  • Transaction Data – Details of payments made and received.
  • Technical Data – IP address, browser type, device information.
  • Usage Data – Information about how you use our website and services.
  • Marketing & Communications Data – Your preferences in receiving marketing from us.
  • Business Intelligence Data – Information about companies and professionals, including statutory register filings (Companies House), company website content, news media output, public research reviews (Trustpilot, Glassdoor), financial records, and appointed director/PSC history.

We do not knowingly collect data from or about children. If you believe we have inadvertently collected personal data about a child, please contact us.

4. How We Collect Your Data

We use various methods to collect data from and about you, including:

  • Direct interactions – You provide data by filling in forms, subscribing to services, or corresponding with us.
  • Automated technologies – As you interact with our website, we collect Technical and Usage Data through cookies, analytics, and tracking technologies. See our Cookie Policy for details.
  • Third parties or publicly available sources – We receive Business Intelligence Data from reputable third-party data providers, public records, company websites, and other publicly accessible sources. This includes data from business intelligence services, payment processors, and regulatory bodies.

5. How We Use Your Data

We will only use your personal data where legally permitted. Common uses include:

  • Providing services – Processing transactions, managing accounts, and delivering our B2B intelligence services such as generating automated research reports, financial health dashboards, director network analysis overviews, and facilitating human analyst review logs.
  • Improving our platform – Analysing how users interact with our site and services to enhance functionality and user experience.
  • Marketing – Sending promotional material (with opt-out options available).
  • Legal compliance – Fulfilling regulatory and legal obligations.
  • Data Verification – Verifying the accuracy and completeness of contact data and other business intelligence information.

6. Legal Bases for Processing

We rely on the following legal grounds to process your data:

  • Performance of a contract – Where data is necessary to fulfil our contractual obligations to you.
  • Legitimate interests – Where it is in our business interest and does not override your rights.
  • Compliance with legal obligations – Where processing is required by law.
  • Consent – Where you have provided explicit permission for specific uses, such as marketing.

7. Marketing Preferences

You may receive marketing communications from us if you have subscribed or engaged with our services. You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us at [email protected].

8. Data Sharing

We may share your personal data with:

  • Service providers – IT support, payment processors.
  • Regulatory authorities – Where legally required.
  • Business partners – If necessary for the provision of services.

We require all third parties to respect the security of your personal data and process it lawfully.

9. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions – Transfers to countries with equivalent data protection laws.
  • Standard Contractual Clauses – Contractual obligations to protect data.

10. Data Security

We implement strict security measures to prevent unauthorised access, use, or disclosure of your data. Despite our best efforts, no system is entirely secure, and we encourage you to protect your personal data when using online services.

11. Data Retention

We only retain your data for as long as necessary to fulfil legal and business obligations. Factors that determine retention periods include:

  • Legal retention requirements.
  • The purpose for which data was collected.
  • Potential disputes or investigations.
  • The nature of the data, including whether it is personal data or aggregated business intelligence data. Business intelligence data may be retained for longer periods for historical analysis and service improvement.

12. Your Legal Rights

Under data protection laws, you have rights including:

  • Access – Request a copy of your personal data.
  • Correction – Request correction of inaccurate data.
  • Erasure – Request deletion of your data where legally possible.
  • Restriction – Request limitation on processing.
  • Objection – Object to processing based on legitimate interests.
  • Data Portability – Request transfer of data to another provider.

12.1 Exercising Your Rights

If you wish to exercise any of these rights, contact us at [email protected]. We will respond within one month.

12.2 Data Export and Portability

Upon request, we will provide your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON). This includes your account information, preferences, and any data you have provided to us. Business intelligence data obtained through our services is not included in data portability requests as it is not your personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

For further inquiries regarding this Privacy Policy, contact us at:
📩 Email: [email protected]